1)How important it is? Ans:-Hospitality provides essential services for travellers, weather they are move for reasons of necessity,leisure or luxury.hospitality is a major factor in every vacation and bussiness trip and it thus important to individual customers and to the bussiness.
2)How important is the soft skills of the hospitality management team? Ans:-Soft skills include the ability to motivate a team, to network and to manage clients relationships.they are crucial to tourism and hospitality because is a labour intensive industry that involves a high degree of customer contact.
3)Howdoes hospitality impacts on our lives? Ans:-In the genuine warmth and welcoming spiritthe hospitality is most known for, it spans cultural divides as a nonviolent pathway,transcending background and nationality
. 4)How do hospitality contribute to the economy? Ans:- An example of direct impact would be the emoloyment that hospitality creates. an indirect is the further employment that's created as a result of hospitality, for example jobs created in the supply and delivery industry, marketing or in the farming industry.
5)What are the different ways of dealing with customer complaints and training new stuff? Ans:- the well-known phrase ' the customer is always right',may not always be 100%, but going the extra mile in hospitality is perhaps even more important in today's online world.